Who we are
Our website address is: https://edispatch.compaipa.com.
Effective Date: [23 December, 2025]
edispatch CompaiPA (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of users, clients, and visitors to https://edispatch.compaipa.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By accessing or using our Website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
Information you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Organization or company name
- Job title
- Campaign or inquiry details
- Any information submitted through forms or email correspondence
b. Technical & Usage Information
Automatically collected data may include:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring URLs
- Email engagement data (opens, clicks, delivery status) for campaign analytics
c. Client Campaign Data
For users of our email direct marketing services, we may process:
- Email lists and recipient data
- Campaign content and metadata
- Delivery, engagement, and performance metrics
All such data is processed strictly in accordance with client instructions and applicable data protection laws.
2. How We Use Your Information
We use information collected to:
- Provide and operate our email direct marketing services
- Respond to inquiries and support requests
- Deliver campaigns, analytics, and reports
- Improve service performance and platform security
- Communicate updates, service information, or administrative notices
- Ensure compliance with legal, regulatory, and contractual obligations
We do not sell personal data to third parties.
3. Legal Basis for Processing (GDPR / NDPR)
We process personal data based on one or more of the following legal grounds:
- User consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests, provided such interests do not override user rights
4. Email Campaign Responsibility
Clients using edispatch CompaiPA confirm that:
- Their email lists were obtained lawfully
- Recipients have provided appropriate consent or fall under permitted institutional communication
- Campaign content complies with applicable laws (NDPR, GDPR, CAN-SPAM, etc.)
edispatch CompaiPA acts as a data processor, while clients remain the data controller for campaign recipient data.
5. Data Sharing & Disclosure
We may share information only:
- With trusted service providers (e.g., hosting, analytics, infrastructure) under strict confidentiality
- When required by law, regulation, or lawful authority
- To protect our rights, users, or the integrity of our services
All third parties are required to uphold appropriate data protection and security standards.
6. Data Security
We implement reasonable technical and organizational measures to protect personal data, including:
- Secure servers and access controls
- Data minimization and role-based access
- Monitoring against unauthorized access or misuse
While no system is 100% secure, we take data protection seriously and continuously improve safeguards.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal, regulatory, or contractual requirements
- Resolve disputes or enforce agreements
Campaign data may be deleted or anonymized upon client request, subject to legal obligations.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or update
- Request deletion or restriction of processing
- Object to processing
- Withdraw consent at any time
- Request data portability
Requests can be sent to:
📧 support@edispatch.compaipa.com
9. Cookies & Tracking Technologies
Our Website may use cookies or similar technologies to:
- Improve functionality and user experience
- Analyze traffic and usage patterns
You can manage cookie preferences through your browser settings.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. Users are encouraged to review their privacy policies.
11. International Data Transfers
Where data is transferred across borders, we ensure appropriate safeguards are in place in line with applicable data protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of any changes.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your data, please contact:
edispatch CompaiPA
🌐 https://edispatch.compaipa.com
📧 support@edispatch.compaipa.com
edispatch CompaiPA is committed to responsible data use, trusted communication, and performance-driven email marketing.